Club 30's "Kill the Boredom Demon" Jive Pad 123rd Edition

last SG · 2009-07-24T10:58:00+00:00

2601 - simply ever since new CEO for SMRT came in, maintenance is not a priority it seemsjust ytd fell sick when onboard 1 bendy bus - fungus smelling aircon

cassie SG

you actually got a live human, that's not so bad ......

it's better than encountering a talking machine ....

"for billing enquiries, please press 1"

"for accounts information, please press 2" ......

NB .... those really gets on my nerves ....

most times i lose track and gotta re-start

the Bear SG

you actually got a live human, that's not so bad ......

it's better than encountering a talking machine ....

"for billing enquiries, please press 1"

"for accounts information, please press 2" ......

NB .... those really gets on my nerves ....

yeah.. i hate those too..

however, the people in my department got a point... to deal with enquiries which can be automated, the department has to hire about 30 to 50 more people... which can be solved with the irritating automation..

that will eat into the margin, or in public sector, taxes...

av98m SG

you actually got a live human, that's not so bad ......

it's better than encountering a talking machine ....

"for billing enquiries, please press 1"

"for accounts information, please press 2" ......

NB .... those really gets on my nerves ....

they actually have that in many schools now

cassie SG

you know what's really getting on my nerves now...that friends and outing thread. that woman is still going at it.

Fatum SG

yeah.. i hate those too..

that will eat into the margin, or in public sector, taxes...

I can totally understand that .... but why do they have to make it so convoluted ? ......

and for some orgs, you can't even seem to be able to get to a live operator at all ....

thing is, in this google age, if I just need any straight forward info, I can dig those out myself from the website easily enough... if I have to call, that means I need to speak to a live human, urgently, eh ? ...

the Bear SG

I can totally understand that .... but why do they have to make it so convoluted ? ......

and for some orgs, you can't even seem to be able to get to a live operator at all ....

you won't believe how many calls our call centre gets for "what time you open ah?"

viciouskitty74 SG

you know what's really getting on my nerves now...that friends and outing thread. that woman is still going at it.

I also give up on that one already.

Keii SG

Just logging on to WoW gave my a BSOD.

the Bear SG

Just logging on to WoW gave my a BSOD.

time to uninstall the World of Warcrack?

LOTUSfairy SG

you actually got a live human, that's not so bad ......

it's better than encountering a talking machine ....

"for billing enquiries, please press 1"

"for accounts information, please press 2" ......

NB .... those really gets on my nerves ....

say..hello?

"press 1 for english, press 2 for chinese.."

"press 1 for bulgarly, 2 for rape, 3 for murder.."

"press 0 if you want to talk to a person"

"sorry, our line is busy right now, please call back later"

auto hung up.

cassie SG

you won't believe how many calls our call centre gets for "what time you open ah?"

well it could be more convenient to key in a few numbers on the mobile which is in your hand than firing up the PC/lappy which is 2 feet away

Keii SG

this is in regards to your next semester classes, huh? btw, how many hours do you need to put in in school? in a week

Wouldn't be much I suppose. 20 hours of class time, and way more when we get our assignments.

the Bear SG

well it could be more convenient to key in a few numbers on the mobile which is in your hand than firing up the PC/lappy which is 2 feet away

our call centre is hopelessly understaffed for the load they face..

most of the time, people have to wait for ages to get through..

and... we get these questions

Keii SG

you actually got a live human, that's not so bad ......

it's better than encountering a talking machine ....

"for billing enquiries, please press 1"

"for accounts information, please press 2" ......

NB .... those really gets on my nerves ....

I kena earlier, one of the many phone lines of the school. Finally hit the right one and a human picked it up within the first set of ringing.

Keii SG

time to uninstall the World of Warcrack?

Maybe.

viciouskitty74 SG

And oh yah......I hate being given flyers....that about tells you how the company is.

And for details to log into their website, which takes lots of time surfing to get your answers.

For heavens sake, if you want to distribute flyers! Then do so with better detailed information then what I have to search for thru the internet!

Fatum SG

............

I ate some baked beans on toast late last night ............

still very farty now ....

Keii SG

you know what's really getting on my nerves now...that friends and outing thread. that woman is still going at it.

I gave them ample warning in my first few posts to not get FI involved, and it seems like she will.

cassie SG

............

I ate some baked beans on toast late last night ............

still very farty now ....

post dinner or post supper?

viciouskitty74 SG

I gave them ample warning in my first few posts to not get FI involved, and it seems like she will.

FI should have stepped in earlier.

Or at least make her create her own thread to argue her issue instead of derailing the whole thread.

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